PRIVACY POLICY
The JoyStar.TV & JoyStarGames.Com is owned by JoyStar Communications Network,
Inc. (JCN):
By registering, you will open an account with JoyStar.TV or JoyStarGames.Com in
the United States. Your data will be stored in the USA. Though JoyStar.TV or
JoyStarGames.Com may share your data with JoyStar affiliates in countries with
varying personal data protection laws, your data is always protected by our
Privacy Policy. JoyStar.TV, JoyStarGames.Com and JoyStar affiliates use your
data to administer your account, provide information of interest to you, and to
communicate with you. You may opt out of receiving marketing materials by
changing your account preferences. More information about how JCN uses your data
and your related rights can be found in our Privacy Policy below. By
registering, you agree that JoyStarGames.Com may process your data in accordance
with the following Privacy Policy. Below.
JoyStar Communications Network, Inc. (JCN) and the JoyStar subsidiary companies
respect the privacy rights of our online visitors and recognize the importance
of protecting the information collected about you. We have adopted a Corporate
Privacy Policy that guides how we collect, store and use the information you
provide online.
If you have any questions, complaints, or comments regarding our privacy
statement or policies, please contact: Admin@JoyStar.TV. This privacy policy
applies to the following web sites operated by JoyStar Communications Network,
Inc.
JoyStarGames.com
JoyStar.TV
In addition, JoyStar Communications Network Inc. (JCN) owns several other domain
names that point to the web sites listed above, and we will from time to time
add new sites that may or may not be listed above. Please note that this policy
applies only to sites maintained by JoyStar Communications Network Inc. (JCN) or
its subsidiaries, and not to web sites maintained by other companies or
organizations to which we link. This Privacy Policy applies only to information
collected by JoyStar Communications Network Inc. (JCN) online, not offline.
Third Party Sites:
If you click on a link to a third party site, including on an advertisement, a
link to Amazon, EBay, or an Ad company, you will leave the JoyStar
Communications Network Inc. (JCN) site you are visiting and go to the site you
selected. Because we cannot control the activities of third parties, including
Amazon, EBay, AOL, Yahoo or other service providers, we cannot accept
responsibility for any use of your personal information by such third parties,
and we cannot guarantee that they will adhere to the same privacy and security
practices as JoyStar Communications Network Inc. (JCN). We encourage you to
review the privacy policies of any other service provider from whom you request
services. If you visit a third party website that is linked to a JoyStar
Communications Network Inc. (JCN) site, you should consult that site’s privacy
policy before providing any personal information.
What is personal information and when does JoyStar Communications Network Inc. (JCN)
collect it?
Personal information is information that identifies you and may be used to
contact you on-line or off-line. JoyStar Communications Network Inc. (JCN)
collects personal information from our online visitors. Information collected
will vary depending upon the activity and may include your name, e-mail address,
phone number, mobile number, home address, birth date, and credit card
information. In addition, we may collect demographic information such as gender,
zip code, information about your computer, hardware, software, platform, media,
Internet IP address and connection, information about online activity such as
feature usage, game play statistics and scores, user rankings and click paths
and other data that you may provide in surveys or online profiles, for instance.
We may combine demographic information with personal information. Prize winners
may also be required to provide Social Security or Social Identification Number
for tax purposes.
JoyStar Communications Network Inc. (JCN) also collects personal information
during
(1) contests (registration or claiming a prize)
(2) warranty registration and/or during customer support or technical service
requests (3) player match up or other online services (4) registration for games
or special game-specific event participation (5) marketing surveys and email
campaigns (6) registration for membership on our sites (7) when you order
products or subscriptions from us online (8) when you request services from
third party service providers on our site (9) through use of our software or
online services
We do not require personal information to obtain access to any of our sites;
however, you will not be able to access areas that require registration.
Whatever the purpose may be, we will only collect information to the extent
reasonably necessary to fulfill your requests and our legitimate business
objectives.
JoyStar Communications Network, Inc. Online Stores:
Visitors purchasing goods and services through one of our online stores may need
to provide a valid credit card number and expiration date, in addition to name,
mailing address (es), phone number and e-mail address. Some of JCN’s online
stores may employ third-party contractors whose opt-out instructions may vary
from our own. Please see the JCN online store for more information.
Online Chat Rooms and Profiles:
You may choose to disclose information about yourself in our online chat rooms
or in creating user “profiles” when you play games on our sites. Information
that you disclose in chat rooms or in “profile” information is public
information, and there is no expectation of privacy or confidentiality in either
place. Please see our Terms & Conditions at www.JoyStar.TV on chat rooms,
community sites and email and for other guidelines about posting content on our
web sites.
Statistical and Usage Data:
When you play our games on your PC or console, we may retrieve information about
your hardware system and how your game is used, including your Internet Protocol
Address. We use this information to enable you to play your game over the
Internet. We also use this information to better understand the behavior and
preferences of our customers, so that we can improve our products and services.
We will never use this information to personally identify you without your
knowledge or consent.
In-Game Advertising
Our games may incorporate dynamic advertisement serving technology offered by
(SpotXchange or IGA Worldwide Inc. and or Ad Reel (“Ad Providers”), which
enables advertising to be temporarily uploaded into the game on your PC or
console, and replaced while you play online. Ad Providers only log information
that is needed to measure presentation of, and serve advertising to the
appropriate geographic region, and to the right location within the game. Logged
data may include Internet Protocol Address or player’s user name, in game
location, length of time an advertisement was visible, size of the
advertisements, and angle of view. Your game may be assigned an id number, which
is stored on your PC or console, and used by Ad Providers to calculate the
number of unique and repeat views of dynamic in game advertising. The id number
is not associated with any personal data. No logged information is used to
personally identify you. The servers used by the Ad Providers may be located
outside your country of residence. If you reside in a Member State of the
European Union, the servers may be located outside of the European Union. This
ad serving technology is integrated into the game; if you do not want to use
this technology, do not play the game while connected to the Internet. For more
information concerning SpotXchange please visit http://www. spotxhange.com for
IGA Worldwide Inc., please visit www.igaworldwide.com and for Ad Reel TV, please
visit www. adreel.tv.
A Special Note Concerning Children under the age of 12:
JoyStar Communications Network, Inc. encourages parents to spend time online
with their children. We urge parents to instruct their children to never give
out their real names, addresses or phone numbers, without permission, when using
the Internet. We recognize a special obligation to protect personal information
obtained from young children. Therefore, with respect to children residing in
certain jurisdictions, no information should be submitted nor posted to JoyStar
Communications Network, Inc. ' online sites by children 12 years of age or
under. In order for children 12 years old and under in such jurisdictions to
participate in online activities that require registration, we require prior
written permission or other verifiable consent from a parent or guardian. In
other jurisdictions, prior written permission or other verifiable consent may be
required from a parent or guardian for children under 12. Upon registration, the
appropriate permission form will be made available. This form must be signed by
the child's parent or guardian and returned to JoyStar Communications Network by
fax or mail to the JCN office at 2890 GA HWY 212, Suite A-132, Conyers, Georgia
30094. Att: Privacy Policy Department.
Once we have obtained parental consent, we are prohibited from conditioning a
child's participation in an activity - like contests - on the child's disclosure
of more personal information than is reasonably necessary to participate in the
activity.
If for any reason you are concerned that your child's personally identifiable
information maintained by JCN is not correct or complete, should you wish to
have your child's personal information deleted from our records, or if you want
JCN to discontinue further collection or use of your child's personal
information, please contact Admin@JoyStar.TV, who will be happy to review,
update or remove your child's information as appropriate.
Public Data
Your participation in tournaments or other online game events, is conditional
upon you agreeing to JCN collecting, using, storing, transmitting and publicly
displaying statistical data (such as your scores, rankings and achievements)
generated through your participation.
What about cookies and other technologies?
We use cookies and other technologies to passively collect demographic
information, personalize your experience on our site and monitor advertisements
and other activities. Cookies are small files downloaded to your computer to
track movements within web sites. Certain of our sites use cookies to keep track
of your shopping cart and make sure you don't see the same ad repeatedly. Also,
we use cookies to deliver content specific to your interest and for other
purposes. For example, some of our sites use “cookies” or other methods to
monitor website usage. We collect information on what games are played, how much
time is spent playing the games and which ads or links are clicked. We may link
cookie information to personal information.
Some of our sites use an outside ad company to display ads. These ads may
contain cookies. Cookies received with banner ads are collected by our ad
companies, and JCN does not have access to this information. Most browsers are
automatically set to accept cookies whenever you visit a website. You can
disable cookies or set your browser to alert you when cookies are being sent.
However some areas of our sites will not function properly if you do so.
SpotXchange, and Linkshare, the company that serves many of the ads that appear
on the JoyStar.TV website, may also collect information regarding your
activities online, including the sites you visit. Other ad serving companies may
also collect similar information.
Other technologies used include clear GIFs and IP address logging. Clear GIFs
(a.k.a. web bugs, beacons or tags) are small graphic images placed on a web
page, web-based document, or in an e-mail message. Clear GIFs are invisible to
the user because they are typically very small (only 1-by-1 pixel) and the same
color as the background of the web page, document or e-mail message. We do not
use clear GIFs to collect personal information about you. However, we may use
clear GIFs capture statistical usage information for our web pages, features or
other elements on a web page. We may correlate this information to a user to
personalize user experience and for statistical analysis of user experiences on
our web pages.
JCN also maintains log files which contain Internet Protocol ("IP") addresses.
An IP address is a numeric address that is assigned to your computer by your
Internet Service Provider. In general, we only use log files to monitor traffic
on our Web sites, to report aggregate information to our advertisers and to
troubleshoot technical problems. In the event of user abuse of our websites,
however, we may block certain IP addresses or console IDs provided by our
licensed hardware manufacturers. IP addresses and console IDs may be used to
personally identify you in order to enforce our Terms of Service.
What happens to the information provided?
JoyStar Communications Network, Inc. does not disclose any personal information
about children under 18 years of age who have registered on any of our websites
to third parties, regardless of parental consent, or share or disclose personal
information other than as set forth in this policy, provided however, that in
the event of a merger, acquisition, or the unlikely event of bankruptcy,
management of JoyStar Communications Network, Inc. customer information may be
transferred to its successor or assign.
If you register to become a member of JoyStar Communications Network, Inc.
online websites,
we may retain any additional information collected for use in accordance with
the terms of this Privacy Policy. Participation in any related services is
optional and is not required to play games on JoyStar.TV or JoyStar/Games.com or
participate in any of our other web sites. The personal information you provide
will allow us to alert you to new products, features and enhancements; special
offers; upgrade opportunities; and contests and events of interest. From time to
time, we are approached by companies and organizations that provide products or
services that we believe may be of interest to you, and we may provide your
personal information to such third parties. We see this as a value-added service
helping you to find useful products or services. We strive to limit use of the
information you provide to those offers that we think you would appreciate
receiving. You may opt out of this service. See the opt-out information below.
We may send emails that may contain information regarding third-party products
or services; however, this doesn’t mean that we’ve traded your personal
information to any party.
JCN may use survey information in marketing surveys to select and direct
advertising that is more likely to be of interest to a particular member. This
information may be transmitted to an ad server owned by the advertising company
(for example, SpotXchange or IGA Worldwide Inc) to match members with ads that
they are more likely to be interested in. However, we do not disclose any
member's personal information to our advertisers without the member's consent.
Participation in member surveys is entirely optional. We may share aggregate
consumer data (which does not contain personal information) with the advertising
companies.
From time to time, JCN may employ third-party contractors to collect personal
information on our behalf, or to provide email delivery, product or promotional
fulfillment, or other services on our sites. When requesting these services, you
may be asked to supply your name, mailing address, telephone number and email
address. When our third-party contractors collect and/or have access to the
personal information you provide when requesting such services JCN, JCN requires
that they adhere to our stated privacy policies and protect the confidentiality
of personal information they collect or have access to in the course of their
engagement by JCN.
Finally, we may use your personal information for our internal marketing and
demographic studies, so we can consistently improve our sites to better meet our
visitors' needs. To enforce legal rights and comply with the law, or to comply
with an order from a government entity or other competent authority, or when we
have reason to believe that a disclosure is necessary to address potential or
actual injury or interference with our rights, property, operations, users or
others who may be harmed or may suffer loss or damage, we may also disclose
personal information to law enforcement, or the appropriate civil authorities.
Where is the information held?
JCN is an on line organization and many of the computer systems on which JCN
collects, stores, and uses the information it collects or receives are based in
Europe, the United States and elsewhere. Your personal information may be
transferred to, used, processed or held by JCN in the United States and in other
countries, including countries both in and outside the European Union, and used
for the purposes set out in this Privacy Policy.
Opt-out Provision
When we first collect information about you, we will offer you the opportunity
to opt-out of having your personal information shared with parties outside of
JCN or its subsidiaries (except to the extent required by law, court order, or
as requested by other government or law enforcement authority). In addition, if
you do not want JCN to send you e-mail or postal mail about our products and
services, you can opt out at the time of registration or information collection.
If, at a later date, you choose to have your name removed from our mailing list,
you can do so by contacting the Admin@JoyStar.TV. You may also click the
unsubscribe link on our email offers and newsletters.
Safeguarding Your Personal Information
We will only collect and use personal information in accordance with this
privacy policy to the extent deemed reasonably necessary to serve our legitimate
business purposes, and we will maintain appropriate safeguards to ensure the
security, integrity, accuracy and privacy of the information you have provided.
In addition, we will take reasonable steps to assure that third parties to whom
we transfer any personal information will provide sufficient protection of that
information.
Review, Correction of Your Information and Requesting Removal from
Mailing Lists and Deactivating Your Account
If for any reason you are concerned that the personal information maintained by
JoyStar Communications Network, Inc. is not correct, or should you wish to have
your account(s) deactivated or be removed from our mailing list, please email
Admin@JoyStar.TV. We will be happy to review, update or remove information as
appropriate. We may still retain your information in our files however, to
resolve disputes, enforce our user agreement, and due to technical and legal
requirements and constraints related to the security, integrity and operation of
our websites.
By using this site, you signify your assent to the JCN’s Privacy Policy. If you
do not agree to this policy, please do not use any of the JoyStar Communications
Network, Inc. sites. We reserve the right to make changes in this policy at any
time. Please check the policy each time you use our web site to ensure you are
aware of any changes in our privacy practices. Our privacy policy will indicate
the date it was last updated. Also, if there is a substantive change in the way
that we use your personal information, we will notify you via e-mail of the
relevant changes. Your continued use of our site will signify your acceptance of
the changes to our Online Privacy Policy.
Updated: Febrary 2009